Posts Tagged ‘customer service index’
Thursday, July 3rd, 2008
click above image for high-res gallery of the Volvo C30 EfficiencyIn the wake of rapidly diminishing sales of large and not-particularly fuel efficient cars, Volvo is doing what only seems rational: introducing smaller vehicles with more fuel efficient engines. The company reportedly has plans to in......
Tags: asc, automakers, chevy spark, coors light, customer service index, franchitti 40 dodge, franchitti nascar sprint cup, Franchitti40Dodge, FranchittiNascarSprintCup, gp winner, horsepower, land rover, last spring, love, marketing, MikeBreen, MiniClubmanOptions, MiniClubmanSOptions, modal shift, msn, Naza, open cockpits, outer london, presidential elections, public consultation, quattroroute, st petersburg, surface development, tom peters, uaw president, video, volvo, wireless headphones, zone network
Posted in Coupes, Hybrids/Alternative | No Comments »
Saturday, April 5th, 2008
Click above for a photo galllery of Skruffse's RWD C30While Volvo's C30 has wily charms in its stock configuration, we could see how it'd be even more entertaining with the power being sent to the proper wheels. While we're talking revisions, a honkingly large turbocharger and external-reservoir dam......
Tags: 2009 Buick Excelle, 2009BuickExcelle, acura sales, alignment settings, arizona republic, blu ray disc, boundaries, carscoop, creators, customer service index, damage modeling, DamageModeling, diesel soundtrack, DieselSoundtrack, gt5 damage, Gt5Damage, interior upgrades, land rover, lineage, milton keynes, Naza, niche markets, paint job, perfect line, petrol power, rear wheel drive, s tv, smart players, sound bite, SteveMcqueenTvSpot, ten feet, tires, TopTenCars, transportation maintenance, u.s. grand prix, wireless headphones
Posted in Aftermarket | No Comments »
Thursday, April 3rd, 2008
Click above to view the rest of these crazy Swedish exterior designsLooking at the pictures above and in our gallery below, you may think that Volvo has either totally lost it or forgot that April Fools Day is on the first of the month. But we're assured this is real and even visited Volvo's officia......
Tags: american film institute, ArizonaSupremeCourt, cost cutting, customer service index, department of energy, innovative products, joke, lancia zagato, LanciaSportSpiderZagato, LanciaZagato, land rover, MassaVideoStar, Naza, new 3 series, recreation vehicle, saab, tailgate, wireless headphones, zagato lancia, zagato reconstruction, zagato recreation, ZagatoReconstruction, ZagatoRecreation
Posted in Aftermarket | No Comments »
Sunday, March 23rd, 2008
Click above to view high-res gallery of the Volvo C30 R-Design
Following up on our story about the Volvo C30 R-Design at the New York Auto Show, Volvo announced pricing today for its sporty hatchback tunerish trim level. MSRP will be $25,700, plus destination charges of $745. Doing simple math, you ......
Tags: a-car, alligator skin, aunt millie, bluetooth enabled phones, canadian hotrod, car platform, counterpoint, customer service index, cut-out, driving a car, dublin california, empty space, Escudo, forbidden fruit, german auto, global economics, gravana, Hamann BMW X5, john delorean, land rover, Lauderdale County, Naza, new snow, nightstand, SchoolProject, stockpiling, wee hours, winter storm
Posted in gm | No Comments »
Sunday, March 23rd, 2008
Click above to view high-res gallery of the Volvo C30 R-DesignVolvo directed its efforts at the New York Auto Show toward debuting the XC60 SUV for North America, but quietly standing sentinel at the front of the display was the C30 R-Design. There's not much to complain about when you gaze upon any......
Tags: 2007 jeep wrangler unlimited rubicon, a-car, alligator skin, aunt millie, bluetooth enabled phones, Celebrity Living, Chesson, counterpoint, crimes against nature, customer service index, engine compression ratio, exterior options, forbidden fruit, fundamental flaw, german auto, Hamann BMW X5, impressive addition, innovative products, land rover, lateral stiffness, luxury option, Magazine, Naza, new snow, pullman, s tv, SchoolProject, servotronic, spits, three minutes, tow hook, transport solutions, winter storm, wireless headphones
Posted in City Gas Mileage 41 - 45 MPG, Highway Gas Mileage 36 - 40 MPG | No Comments »
Thursday, May 17th, 2007
You have to hand it to the folks at Jaguar. In the face of sales dwindling to almost nothing, its dealers and service staff manage to still do their jobs well and delight their customers. In the 2007 Customer Service Index Study released by J.D. Power and Associates today, Jaguar was rated number on......
Tags: ammo, buick, cadillac, chrysler, csi, CSI Study, CsiStudy, customer base, customer service index, CustomerServiceIndex, domestic automakers, financial troubles, ford, j d power, j d power and associates, J.D. Power and Associates, J.d.PowerAndAssociates, jaguar, lexus, malaise, mercury, saturn, service staff, toyota, workforces
Posted in Car Buying, jaguar | No Comments »
Tuesday, July 11th, 2006
When BMW launched the MINI brand in the U.S., the vast majority of the cars were, naturally, sold and serviced out of BMW dealerships. In fact, only eight of MINI's 80 dealerships are standalone.The success of the brand in the U.S. shows that this strategy was certainly not an impediment to sales, b......
Tags: autoweek, bmw, bmw dealerships, branded clothing, brethren, cars, class citizens, customer service, customer service index, CustomerService, first appearance, impediment, j d power, long beach, mini dealer service, mini owners, mini service, munich, new experience, power customer, service experience, survey source
Posted in MINI, Sedans/Saloons, bmw, hatchbacks | No Comments »
Sunday, June 11th, 2006
J.D. Power and Associates has released the results of its 2006 Customer Service Index Study that measures which brands have the best service departments. Not surprisingly, Lexus nabbed the top spot with a CSI score of 912. Whoa, but there's Buick right behind it with a score of 911, followed by Cadi......
Tags: automotive news, bottom of the list, buick, customer service index, Customer Service Index Study, CustomerServiceIndexStudy, dealership experience, delivery service, domestic brands, experience service, friendly service, j d power, J.D. Power and Associates, J.d.PowerAndAssociates, jd power, JdPower, LandRover, mercedes benz, quality of service, service delivery, service departments, service initiation, service quality, service survey, study measures, survey responses
Posted in Car Buying, Etc., Maintenance, buick, cadillac, lexus | No Comments »